Help & FAQ
Answers to common questions about seating plans, files and the demo.
Getting started
How do I make a seating plan?
Open SweetSeat, build your room, add your class and set preferences. Select Find Best Fit to generate an arrangement, then review and export it. See the five steps.
Do I need to set every student preference?
No. Add only the placement, behaviour, group or neighbour preferences relevant to your class.
Does the highest fit score mean the plan is best?
Not necessarily. Review unmet preferences and use your knowledge of the class before using the plan.
Is SweetSeat free?
Yes. The full application and PDF exports are available without an account or payment.
Saving and privacy
Where is my plan saved?
SweetSeat autosaves in the current browser on your device. Export plan files for backups; browser data can be cleared or lost.
Are student names sent to SweetSeat?
No. Classroom information is processed locally in your browser. The public usage counter receives anonymous generation events, not student information. Read about student data.
Can I use a seating plan on another computer?
Export a plan file, move it securely to the other computer and import it into SweetSeat. Follow your school's rules when handling student information.
Demo and troubleshooting
Can I use my real class in Try Me?
No. Try Me contains fictional students. Use the full application for your own class.
Do changes carry between demo stages?
No. The fictional demo resets its room and Student Needs data between stages, so it isn't a place to save a real seating plan.
Why does the room look too small?
Use the Fit room control to resize the view without moving desks or changing the plan.
How does the support reminder work?
After a successful PDF export, SweetSeat may offer an optional PayPal contribution. It appears no more than once every 30 days in that browser, and you can turn reminders off.
How can I contact support?
Email hello@sweet-seat.com or visit Contact.