Help & FAQ

Quick answers before you start.

The public help page focuses on common product, privacy and demo questions.

Getting started

What is SweetSeat?

SweetSeat is a teacher-facing classroom seating planner. It combines the physical room, placement needs, behavioural considerations, groups and seating preferences to help build a practical plan.

Do I have to use every student need?

No. SweetSeat is designed around the information that is relevant to a particular class. A teacher can leave categories unused when they do not matter.

Does the highest score always mean the best plan?

No. The score and Student Fit information help the teacher inspect the arrangement. Professional judgement remains the final decision.

Try Me

Is the demo class real?

No. Every student name and need in Try Me is fictional and created solely to demonstrate SweetSeat.

What can I edit in Try Me?

Try Me is deliberately sandboxed at the stage boundaries. Build Room is fully interactive. Student Needs uses a fixed fictional class but lets you edit placement, Matrix and List View needs. Find Best Fit then reloads the fictional preset so your earlier demo edits cannot carry forward.

Does Find the Best Fit run the commercial optimiser in the demo?

Yes. Find Best Fit runs the SweetSeat seating workflow against the fixed fictional preset. The room and Student Needs changes you made earlier are intentionally reset before generation, so the public demo never carries user-entered class information into the result.

Privacy and files

Where does the current app save information?

The v0.9.0-beta.25 app autosaves in browser local storage on the device/browser being used. Exported files are generated for the teacher to save.

Should I still follow my school's data rules?

Yes. In particular, exported files and printed plans can contain student information and should be handled according to school policy.

Troubleshooting

The room looks too small after changing screens. What should I do?

The current app includes a Fit room control. It changes the viewport only and does not move desks or change the optimiser result.

Where can I get support?

Use the seller/support contact published with your SweetSeat purchase. The public support email can also be added to this site configuration before launch.